Terms and Conditions


Click Here to Request a Replacement                          

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All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Due to return packages being marked as delivered when they are not, if you use USPS to return your package, we can not guarantee we will be able to issue you a refund.

If you return a product without a Return Authorization Number written on the box, we cannot guarantee that we will be able to match the product with the order.

You have 30 days after you receive your order to obtain a Return Authorization Number. We will not be able to process your return without a Return Authorization Number. You have 30 days after you get your RMA number to put your return package in the mail stream or your RMA number will expire. Your return, whether suspected defective or not, must be shipped back in a box and properly packaged with bubble wrap to prevent damages from the return shipping.

Original shipping costs are ALWAYS non-refundable as that cost is paid directly to the shipper for them to provide you with the delivery service.

Due to the difficulty of diagnosing issues with televisions, we DO offer returns on parts that are not needed but these parts will be subject to a 20% restocking fee and the buyer is responsible for the return shipping costs.

If you purchase a repair KIT, you must return all of the parts in the KIT to be refunded. We will not accept partial returns on kits. For example, if your kit contains 3 parts, all 3 must be returned.

If you receive any warranty replacement parts from us, you must contact us for instructions on returning parts. You have 5 business days after receiving your replacement part to contact us. Failure to do so, may result in being charged for replacement parts.

In the event a part is returned without allowing TV Parts Today to honor our warranty (sending a replacement part), the buyer is responsible for the return shipping costs plus a 20% restocking fee.

If you receive a part that is suspected to be defective, you must allow us to honor our warranty and send a replacement part. Failure to do this will result in being charged a 20% restocking fee and the buyer is responsible for the return shipping costs.

You may receive a substitute part when ordering from us. If you feel you may have received the wrong part, please check to see if the part you received is a substitute for the part you ordered. You can always call in to let us help you confirm if this is the case.

International replacement orders may be subjected to additional shipping charges.

All import fees are the responsibility of the international customer.

International return shipping costs will be paid by the customer. Customer must include a shipping receipt which will be required for all return shipping refunds. After the return is received and warranty is verified by our Returns Department, the return shipping costs for "Defective" items are eligible for a refund. Those refunds will be in the form of a TV Parts Today store credit only. A return shipping receipt will be required for all return shipping refunds.

All TV Parts Today parts are marked with distinctive identifiers to ensure that the parts we receive back are the ones we sent out. If you accidentally return a part that is not ours, we will contact you via email and if we do not hear anything back within 2 weeks, we will recycle the part. The Return Authorization Number should be clearly printed on the outside of the box and on the return shipping label. Our Returns Department must receive your return within 30 days of you receiving your Return Authorization Number. If not, the Return Authorization Number will be closed, and we will be unable to process your return.

If your return is not in a box and properly packaged, you will not receive a refund.

To finalize your return, you will need to confirm that we have received your return package using the tracking information. Then, you must call our facility at 930-212-1975 to finalize the return process. You have 30 days from when we receive you package to finalize your return.

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All trademarks, service marks and trade names of TV Parts Today used in the site are trademarks or registered trademarks of TV Parts Today

Limitation of Liability
TV Parts Today shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TV Parts Today has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a TV Parts Today product is mistakenly listed at an incorrect price, TV Parts Today reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TV Parts Today reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TV Parts Today shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by TV Parts Today without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

TV Parts Today may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to TV Parts Today.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of TV Parts Today products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of TV Parts Today products) must be commenced within one (1) year after the claim or cause of action arises. TV Parts Today's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TV Parts Today may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a TV Parts Today or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
TV Parts Today does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, TV Parts Today is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, TV Parts Today reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to TV Parts Today in its sole discretion.

You agree to indemnify, defend, and hold harmless TV Parts Today, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, TV Parts Today may link to sites operated by third parties. However, even if the third party is affiliated with TV Parts Today, TV Parts Today has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TV Parts Today. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, TV Parts Today seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).