Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
To make a return, you MUST call 1 (800) 203-7484 to obtain an Return Authorization number. We will not issue returns through email. If you return a product without a Return Authorization Number, we cannot guarantee that we will be able to match the product with the order. If we receive your return without an Return Authorization Number number, we will hold it for two weeks and if we do not hear from you within two weeks, your return will be recycled and there will be no way to process a refund.
You have 30 days after you receive your order to obtain an Return Authorization Number. We will not be able to process your return without an Return Authorization Number.
Due to the difficulty of diagnosing issues with Televisions, we do offer returns on parts that are not needed but these parts will be subject to a 20% restocking fee.
In the event a part is returned without allowing TV Parts Today to honor the warranty (sending a replacement part) the buyer is responsible for the return shipping costs plus a 20% restocking fee.
International return shipping costs will be paid by the customer. Customer must include a shipping receipt which will be required for all return shipping refunds. After the return is received and warranty is verified by our Returns Department, the return shipping costs for "Defective" items are eligible for a refund. Those refunds will be in the form of a TV Parts Today store credit only. A return shipping receipt will be required for all return shipping refunds.
A copy of the original invoice or packing slip must be included in the return shipping box. Please also note a detailed reason for the return. We test all returned boards and keep a customer log to deter customers from falsely claiming a faulty board. The Return Authorization Number should be clearly printed on the outside of the box and on the return shipping label. Our Returns Department must receive your return within 30 days of you receiving your Return Authorization Number. If not, the Return Authorization Number will be closed, and we will be unable to process your return.
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Limitation of Liability
TV Parts Today shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TV Parts Today has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a TV Parts Today product is mistakenly listed at an incorrect price, TV Parts Today reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TV Parts Today reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TV Parts Today shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by TV Parts Today without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
TV Parts Today may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to TV Parts Today.
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Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a TV Parts Today or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
TV Parts Today does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, TV Parts Today is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, TV Parts Today reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to TV Parts Today in its sole discretion.
You agree to indemnify, defend, and hold harmless TV Parts Today, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, TV Parts Today may link to sites operated by third parties. However, even if the third party is affiliated with TV Parts Today, TV Parts Today has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TV Parts Today. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, TV Parts Today seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).