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Shipping policy

SHIPPING INFORMATION

International shipping is available. All customs fees and taxes levied by a country when importing an item is the customer's responsibility.

We ship exclusively through FedEx. Prices are live-calculated and will be presented to the customer alongside each option at checkout. Please do not order to a P.O. Box, as FedEx will not guarantee delivery to P.O. Boxes.

If a package is refused upon delivery by the recipient, or returned by FedEx for any reason that is not the fault of our own but instead the fault of the recipient, the customer will be held responsible for the return shipping cost, which will be deducted from their refund.

FedEx does not insurance against porch piracy, nor do we. If a package is stolen off your porch or from your driveway, we will file a claim with FedEx on your behalf and have them investigate the matter. If the claim is denied, we will be unable to issue a refund for the package.

For additional information regarding shipping call 930-212-1975.

Ordering expedited shipping can be confusing, so the following table is provided to clear up some common misconceptions:

Order placement time Overnight 2nd Day
Monday before 1:30pm eastern Tuesday Wednesday
Monday after 1:30pm eastern Wednesday Thursday
Tuesday before 1:30pm eastern Wednesday Thursday
Tuesday after 1:30pm eastern Thursday Friday
Wednesday before 1:30pm eastern Thursday Friday
Wednesday after 1:30pm eastern Friday Monday
Thursday before 1:30pm eastern Friday Monday
Thursday after 1:30pm eastern Monday Tuesday
Friday before 1:30pm eastern Monday Tuesday
Friday after 1:30pm eastern* Tuesday Wednesday

*Applicable to all orders placed on weekends